Privacy Policy
Last updated: October 14, 2026 · Português
This policy explains what data Lavie (the phone app and the TV app) collects, how we use it and what your rights are. Lavie is operated by FERRARA LTDA, a company based in Brazil.
Who is responsible
The data controller is FERRARA LTDA. For any privacy question, contact us at contato@uselavie.com.
What we collect
- Account identifier. When you open the app we create an anonymous account tied to the device, without asking for your name or e-mail.
- Name and e-mail, if you sign in with Apple or Google. Apple may send us a private relay e-mail instead of your real one. We use it to keep your account and purchases, and your name is shown to the people in albums you share.
- Photos and albums. The photos you choose to upload, album names and display order.
- Connected TVs. The name you give each TV, its display settings and a technical TV identifier used for pairing.
- Purchases. Your plan, its expiration and extra album credits. Payments are handled by Apple (App Store) or Google (Google Play): we never receive your card details.
- Minimal technical data. Operational logs (such as access time and errors) to keep the service secure and working.
We don't access your whole photo library: the app only uploads the photos you select. We don't use your data for advertising and we don't sell or share personal data for cross-context advertising.
How we use it
- To store your photos and show them on the TVs you connected.
- To enable shared albums with the people you invite.
- To unlock the features of the plan you bought.
- To prevent abuse, fraud and misuse, and to keep the service secure.
- To answer your support requests.
Who we share it with
- Supabase: database and photo hosting, on servers in São Paulo (Brazil).
- RevenueCat: processing of purchase and subscription information.
- Apple: Sign in with Apple and App Store payments.
- Google: Sign in with Google and Google Play payments (Android).
- Members of shared albums: they see the album's photos and the names of its members.
These providers process data only to provide the service to Lavie. We may also disclose data when required by law or court order. Your data is stored in Brazil; by using Lavie from another country you understand it is transferred there.
How we protect it
Photos are kept in private storage: only your account, the album members and the TVs you connected can access them. Each TV keeps a copy of the photos on the device so it can play without internet, and that copy is removed when the TV is disconnected from your account or the app is removed.
How long we keep it
We keep your data while your account exists. You can delete photos, albums and TVs at any time. When you delete your account (Profile → Delete account), we delete your photos, albums, TVs and account data. Backups are erased within 30 days. Purchase records may be kept as required by law.
Your rights
Depending on where you live (for example under Brazil's LGPD, the GDPR or US state laws such as the CCPA), you can ask to access, correct, delete or port your data, learn who we share it with and withdraw consent. Write to contato@uselavie.com and we will answer within 15 days. We will not discriminate against you for exercising these rights.
Children
Lavie is not directed to children. Users under 18 should use the app with a parent or guardian.
Changes to this policy
If we change this policy we will update the date above and, for relevant changes, let you know in the app.